What is the ICX Association?

We partner with suppliers, integrators and consultants to help B2C brands make sense of the ever-changing technologies that go into engaging customers and create superior customer experiences.

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Member Benefits

Your membership unlocks a treasure trove of resources that come from attending live and virtual events, initiating or participating in peer group work sessions and a bottomless well of content covering the many facets of customer experience.

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News, Resources & Analysis

Our newsletter is available to anyone. Sample our value by signing up today.

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Explore the many benefits of becoming an ICX Association Member…

ICX Association Membership gives you access to all the resources you need to choose the right technology to elevate the customer experience.

Supplier Directory

ICX Association members have the opportunity to network and connect not only with other members but leading suppliers of interactive customer experience technology, including…

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Our Latest Blog Posts

Dunkin’ exec says: Hope won’t float; differentiate or die+

The ICX Association. Join The Experience.

Upcoming Events


15may - 18may 154:00 PMmay 18SHOPTALK4:00 PM - 2:00 PM (18)
17may - 18All DayData Breach & Fraud Prevention Summit(All Day)
27mayAll Day6th international conference “Digital Signage – no alternative!(All Day: friday)


1jun - 31:00 PMjun 3- 12:00 PM2016 ICX Summit1:00 PM - 12:00 PM (3)


15aug - 18All DayCONNECT Mobile Innovation Summit(All Day)


19sep - 21All DayBank Customer Experience (BCX) Summit(All Day)

©2016 Interactive Customer Experience Association. All Rights Reserved.

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