We connect B2C brands to technology that elevates the customer experience.

If you have customers, whether you realize it or not you are in the customer experience business.

You think you operate a retail store or site, a restaurant, a hotel, or a cruise ship, but that is dinosaur thinking. In today’s world you are a customer experience company that just so happens to also sell clothes, serve food, turn down beds or set sail on the high seas. If you don’t provide an amazing, engaging experience for your customers, and your competition does, you might not be doing any of those other things for much longer, either.

This a new era for customer-facing businesses, as technology ushers in the customer-centric model of today and tomorrow, and the Interactive Customer Experience Association’s mission is to connect the brands, suppliers, agencies and more who are working to create transcendent customer experiences so we can all work together create a better CX ecosystem for us all — and for all of our customers.

Discover the premium value of an ICX Association Membership.

Our Vision is to show the world how to use technology to create transcendent customer experiences.

Industry Verticals

  • Banking and payments
  • Retail
  • Restaurant
  • Healthcare
  • Hotel
  • Entertainment
  • Education
  • Government

Technologies Covered

  • CRM
  • POS
  • Digital Display
  • Self-Service
  • E-Commerce
  • M-Commerce
  • Mobile Payment & much more!

Suppliers

ICX Association members have the opportunity to network and connect not only with other members but leading suppliers of interactive customer experience technology, including…

  • Allure, A Christie Company
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    Allure- A Christie Company, is an enterprise software development company providing software solutions, a suite of complementary services and ongoing support for its array...
  • Zivelo
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    ZIVELO is a company that designs, engineers, manufactures and distributes public terminal systems throughout the world. ZIVELO stands out in the industry of...
  • Shikatani Lacroix
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    Whether it's increasing traffic, generating sales, boosting monthly transactions or shifting brand perceptions, everything we do is geared to owning the purchase moment....
  • Cineplex Digital Networks Company
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    Cineplex Digital Networks provides fully integrated, in-store digital merchandising solutions to North America's largest brands. Using proprietary, state-of-the-art technology and patented software to manage...
  • U.S. Army Installation Management Command
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    The U.S. Army Installation Management Command (IMCOM) Marketing & Interactive Solutions Division, located at Joint Base San Antonio , Fort Sam Houston, Texas is...
  • Peerless-AV
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    Peerless-AV, a Peerless Industries, Inc. company, is a leading designer, manufacturer and distributor of Made-in-the-USA audiovisual mounting, accessory and digital content delivery solutions for...
  • Omnivex Corporation
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    Since 1991, Omnivex has been helping innovative organizations reach and touch the right people, at the right time, in the right place with industry-defining...
  • Mvix(USA), Inc.
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    Based in Sterling, VA, Mvix provides content-rich digital signage, video wall, and interactive signage solutions that optimize the customer experience, improve efficiency and reduce...
  • BrightSign, LLC
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    BrightSign(R) is the global market leader in digital signage media players as named by IHS Research in their 2013, 2014, 2015 and 2016 World...
  • Almo Professional A/V
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    Almo Professional A/V is a value-added distributor that specializes in serving professional audio/visual integrators, dealers and consultants. With a highly skilled sales team, reseller...
  • SSL Digital
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    SSL Digital designs, installs, operates and maintains corporate networks of media distribution for business TV and out-of-home marketing, as digital signage. Our customers...
  • Frank Mayer and Associates, Inc.
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    Frank Mayer and Associates, Inc. is an industry leader in the creative design and manufacturing of branded in-store merchandising, interactive kiosks and store fixtures...
  • Diversified
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    Diversified is a world class design and integration company for managed network systems. Our expert staff of IT, Broadcast and AV engineers work in...
  • ComQi
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    ComQi is a global leader providing a cloud-based Shopper Engagement Technology that influences consumers at the point of decision, in-store, using all digital touch-points:...
  • Reality Interactive
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    Reality Interactive is a full service digital merchandising solutions provider. We assist in all phases of projects with the ability to provide turnkey solutions...
  • Networld Media Group
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    Networld Media Group is a leading business-to-business media communications company that provides news and information on a variety of industries. Founded in 2000, Networld...
  • NEC Display Solutions of America, Inc.
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    NEC Display Solutions of America, Inc., a leading designer and provider of innovative displays, offers the widest range of products on the market, such...
  • Right Media Solutions
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    Right Media Solutions has roots running back to one of the original DOOH companies.Our staff has more decades of combined experience in the Digital...
  • LG Electronics USA, Inc
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    LG Electronics USA offers display solutions tailored to the conditions of your ever changing market. Whether for Corporate Communications, Retail, QSR/Foodservice, Education, Public Venues...
  • Intel Corp
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    Intel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We...
  • Elo
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    Elo founders pioneered the touchscreen more than 40 years ago. Today, Elo is a global supplier of touch-enabled technology, products and industry solutions. The...
  • Meridian
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    At Meridian, we’re committed to developing innovative self-service solutions. Actually, we’re obsessed with it. We understand that emerging technologies can positively impact growth and...
  • Creative Realities
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    We offer fully integrated end-to-end digital solutions. We design and develop technology experiences aligned to needs of the shopper; thoughtfully architected and beautifully expressed,...
  • Reflect Systems
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    Reflect has over a decade of industry experience developing some of the largest digital brand media networks in North America. We currently power over...
  • Touch Innovations
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    Success is measured by how many lives you touch. We’re dedicated to helping you with cutting-edge innovations.
  • Qwick Media, Inc.
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    Qwick Media is a leading provider of self-service touchscreen kiosk and digital signage solutions. We offer a wide variety of services from custom software...
  • Intuiface
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    Intuiface is the world’s premier platform for creating, deploying, measuring and managing deeply interactive digital experiences without writing code. Over 1400 companies across 90+...
  • Skykit
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    Skykit is a born-in-the-cloud digital signage software platform designed for infinite scalability. Easy to manage through a browser on any device, users can control,...
  • Harbor Retail
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    The modern times demand an updated model. New ownership and leadership focus thrives on the disruptive change-making of the new retail landscape. HARBOR works...
  • Betson Enterprises
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    Betson provides amusement equipment and entertainment solutions focused on growing your success and increasing your profitability. We set the industry standard for amusement sales...
  • Cash Connect
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    Cash Connect is proud to be a leading national provider of ATM Cash Management and Deposit Safe Services.
  • Innomark Communications
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    INNOMARK delivers Visual Marketing solutions that attract, engage, and convert.  Our mission is to create exceptional retail experiences that connect brands and consumers through...

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