We connect B2C brands to technology that elevates the customer experience.

We are living in a golden age of technology that many of our supplier members are harnessing to revolutionize the customer experience. As customer-facing technology evolves, along with new technology and new markets, the need for keeping pace with industry information is greater than ever before. Despite the name change from the Digital Screenmedia Association to the Interactive Customer Experience Association, the mission is the same– to help brands apply technology to the goal of creating transcendent customer experiences.

The ICX Association is a vital hub that connects users and suppliers in collaborative forums, be they virtual or physical, to understand how seemingly unrelated technologies can be integrated to create experiences so meaningful that customers can’t imagine doing business elsewhere.

Discover the premium value of an ICX Association Membership.

Our Vision is to show the world how to use technology to create transcendent customer experiences.

Industry Verticals

  • Banking and payments
  • Retail
  • Restaurant
  • Healthcare
  • Hotel
  • Entertainment
  • Education
  • Government

Technologies Covered

  • CRM
  • POS
  • Digital Display
  • Self-Service
  • E-Commerce
  • M-Commerce
  • Mobile Payment & much more!

Suppliers

ICX Association members have the opportunity to network and connect not only with other members but leading suppliers of interactive customer experience technology, including…

  • Allure Global Solutions, Inc.
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    Allure- A Christie Company, is an enterprise software development company providing software solutions, a suite of complementary services and ongoing support for its array...
  • Fresh Juice Global
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    You cannot own a customer. Instead you have to get to know your customer and interact with them in significant ways. If you want...
  • Zivelo
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    ZIVELO is a company that designs, engineers, manufactures and distributes public terminal systems throughout the world. ZIVELO stands out in the industry of...
  • Visual Marketing Partners
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    At Visual Marketing Partners, we are all equally creative, yet uniquely different. We are visual artisans of retail experience storytelling, and transformers of the...
  • Shikatani Lacroix
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    Whether it's increasing traffic, generating sales, boosting monthly transactions or shifting brand perceptions, everything we do is geared to owning the purchase moment....
  • Cineplex Digital Networks Company
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    Cineplex Digital Networks provides fully integrated, in-store digital merchandising solutions to North America's largest brands. Using proprietary, state-of-the-art technology and patented software to manage...
  • U.S. Army Installation Management Command
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    The U.S. Army Installation Management Command (IMCOM) Marketing & Interactive Solutions Division, located at Joint Base San Antonio , Fort Sam Houston, Texas is...
  • St Joseph Communications
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    Alchemy is the digital signage division of St. Joseph Content, a provider of integrated disciplines including strategy, content production, creative design, digital asset management,...
  • Peerless-AV
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    Peerless-AV, a Peerless Industries, Inc. company, is a leading designer, manufacturer and distributor of Made-in-the-USA audiovisual mounting, accessory and digital content delivery solutions for...
  • Omnivex Corporation
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    Since 1991, Omnivex has been helping innovative organizations reach and touch the right people, at the right time, in the right place with industry-defining...
  • Mvix(USA), Inc.
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    Based in Sterling, VA, Mvix provides content-rich digital signage, video wall, and interactive signage solutions that optimize the customer experience, improve efficiency and reduce...
  • Microspace Communications Corporation
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    Microspace Communications Corporation (Microspace) is the leading provider of satellite delivery services for video, data and audio content distribution and operates the largest global...
  • Kronman Associates Limited
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    Kronman Associates are specialists, independent consultants who help our clients select, purchase and integrate display systems. We work with Sports Venues, Retailers and Architects...
  • DynaTouch Corporation
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    DynaTouch designs, produces and supports integrated self-service kiosks, software and web-based solutions. We focus on total solutions, including kiosk application and management software, multimedia...
  • DigiSky Media Service Ltd.
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    DigiSky is the managed network provider that designs, implements and manages digital signage networks of customers in retail, education, entertainment, government and other industries....
  • Bunn Co.
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    Lyle Bunn (Ph.D. Hon.) is an independent dynamic media industry analyst, advisor and educator who, over the past 13 years of focus, has assisted...
  • BrightSign, LLC
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    BrightSign(R) is the global market leader in digital signage media players as named by IHS Research in their 2013, 2014, 2015 and 2016 World...
  • Almo Professional A/V
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    Almo Professional A/V is a value-added distributor that specializes in serving professional audio/visual integrators, dealers and consultants. With a highly skilled sales team, reseller...
  • Acquire Digital
    Acquire Digital
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    Acquire Digital are specialists in the development of content management solutions for digital signs, displays, touch-screens and interactive multimedia. We have a wealth of...
  • SSL Digital
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    SSL Digital designs, installs, operates and maintains corporate networks of media distribution for business TV and out-of-home marketing, as digital signage. Our customers...
  • Platt Retail Institute
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    Platt Retail Institute (PRI) is an international consulting and research firm that focuses on the use of technology to impact the customer experience. In...
  • Ingram Micro Inc.
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    Ingram Micro Inc. is the leading technology distributor within the ProAV and digital signage market, offering a unified line card that features the most...
  • Frank Mayer and Associates, Inc.
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    Frank Mayer and Associates, Inc. is an industry leader in the creative design and manufacturing of branded in-store merchandising, interactive kiosks and store fixtures...
  • Diversified
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    Diversified is a world class design and integration company for managed network systems. Our expert staff of IT, Broadcast and AV engineers work in...
  • DAVACO Digital
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    DAVACO is the leading provider of high-volume programs, specializing in digital integration, technology upgrades and low voltage installations. Our team of over 1,000 professionals...
  • ComQi
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    ComQi is a global leader providing a cloud-based Shopper Engagement Technology that influences consumers at the point of decision, in-store, using all digital touch-points:...
  • Networld Media Group
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    Networld Media Group is a leading business-to-business media communications company that provides news and information on a variety of industries. Founded in 2000, Networld...
  • NEC Display Solutions of America, Inc.
    Read More
    NEC Display Solutions of America, Inc., a leading designer and provider of innovative displays, offers the widest range of products on the market, such...
  • Right Media Solutions
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    Right Media Solutions has roots running back to one of the original DOOH companies.Our staff has more decades of combined experience in the Digital...
  • The Sandbox Agency
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    Sandbox is an international agency of experts focused on driving deep engagement for world-renowned brands. We mix, shape, play with, build and even break...
  • LG Electronics USA, Inc
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    LG Electronics USA offers display solutions tailored to the conditions of your ever changing market. Whether for Corporate Communications, Retail, QSR/Foodservice, Education, Public Venues...
  • Intel Corp
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    Intel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We...
  • Elo
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    Elo founders pioneered the touchscreen more than 40 years ago. Today, Elo is a global supplier of touch-enabled technology, products and industry solutions. The...
  • Glass-Media
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    Glass-Media brings the power of digital to storefronts and in-store communication. Glass-Media is a unique digital, cloud-enabled point-of-presence marketing solution for Fortune 1000 brands with...
  • Meridian
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    At Meridian, we’re committed to developing innovative self-service solutions. Actually, we’re obsessed with it. We understand that emerging technologies can positively impact growth and...
  • Creative Realities
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    Company Website: website.com

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