Creating a high-class customer experience through innovation begins with your brand story and the promise to your customers. The...
You cannot own a customer. Instead you have to get to know your customer and interact with them in significant ways. If you want to succeed in this new era, you must alter your perspective and envision your brand through the consumer’s eyes. Why? Because Customer Experience directly correlates with the decision to re-engage with your brand.
That’s where the team at Fresh Juice Global comes in. We help you connect with your customers on a personal level. They are much more than what your data tells you. These are real people with real dreams, personalities, motivations and emotions. We make sure the experience meets the customer’s needs, it’s user-friendly and most of all fun! We aim to create ongoing brand loyalty. The better the customer experience is, the more your customers are going to buy from you, the more they’re going to tell others about you and the less likely they are to take their business elsewhere. We make sure they don’t have to leave to get what they want from your brand. Our experiences are fitted to each individual store on a local level. We strive to understand who your customers really are, what they experience day to day and what they will want from your brand now and into the future.
After we work in collaboration with you to create your unique in-store customer experience, we will choose the most operationally friendly technology to deliver on that promise. Recently we have driven consumer interaction through gesture-recognition, RFID Sensors, voice recognition and even augmented reality integration. We produce fresh affordable content to distribute and manage through our cloud based system that’s monitored 24 hours a day, 7 days a week. This enables holistic control over your digital content. We provide an easy to use web interface for rapid content uploads, scheduling & playback. You are even able to track analytics with our built in data collection, measure your campaign’s effectiveness, and ROI.
FJG collaborates with our clients to create unique in-store customer experiences. We then choose the best operationally friendly technology to deliver on that promise. Then, we have your back with global cloud support, 24 hours a day, 7 days a week.